Please read carefully these policies before placing your orders.
- WearPrint.com.au is an online wholesale store carrying out the sale of uniforms, workwear and promotional items, covering a range of brands and more than 2,000 different garments.
- Most customers who use our webstore looking to fulfill their uniform needs are aware of the types of products we offer. (People who simply wish to try out our products may be better suited elsewhere.) We apologies for this inconvenience, but we are in essence, wholesalers.
- The descriptions, pictures, sizes and any other product guides on our website are provided by our suppliers/manufacturers.
- As for size and colour, the Industry Standard states that a 4% variation is possible, as often products are manufactured in separate batches. These variations are accepted by the Industry and cannot be used as a reason to request a refund or exchange of any of our products.
- No refunds or exchanges can be made for incorrect choice of products or just a change of mind.
make sure you check the contents of your order before involving a third
party decorator as we are unable to organize a refund for any items
once they have been altered outside of our services.
- Our policy of no refunds or exchanges is as per the policy set out by the Office of Fair Trading as stated: "We are not required to provide a refund or replacement if you change your mind.’
- Returns or exchanges are valid only on items with defective or faulty manufacturing faults, which is as the following reasons:
1. Has a problem that would have stopped someone from buying the item if they had known about it
2. It is unsafe
3. It is significantly different from the description
4. It doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
- If you do find that the product you received has a manufacturing defect or is faulty in any way, please email us immediately at [email protected] within 7 days of receiving your order.
- Please include photos of the faulty product and as much information as possible for feedback to our supplier. Once this is received, we will endeavour to come back to you within 3 business days of the receipt of your email.