1. Definition
“The Supplier” means Wearprint.com.au
“Purchaser” means the person or entity ordering the goods.
“Goods” means the goods supplied by Wearprint.com.au.
“The Monies Due” includes the purchase price for the goods, delivery and freight charges, any extra packing charges and GST.
2. General
The only contractual terms which are binding upon the Supplier are those set forth herein or otherwise agreed to in writing by the Supplier and those which are imposed and cannot be excluded by law.
By placing an order with the Supplier, the Purchaser agrees to be bound by these Terms & Conditions.
3. Orders
Orders shall only be processed by the Supplier on the basis of full payment being made at the time of processing.
Items missing from delivered orders will be placed on backorder and dispatched when available, or the Supplier will refund the unit price of the missing item(s) only.
The Supplier reserves the sole right to determine whether to refund, backorder, or replace any missing or incorrect items at its discretion.
Wearprint.com.au will always endeavour to dispatch orders promptly; however, the Supplier is not responsible or legally liable for delays caused by third-party couriers or circumstances beyond its reasonable control.
4. Prices and Method of Payment
Prices of goods are subject to change without prior notice.
Non-stocked goods will be quoted accordingly.
All goods must be paid in full prior to dispatch.
5. Risk
Risk in the goods shall pass to the Purchaser at the time of dispatch.
The Purchaser is responsible for arranging insurance if deemed necessary once the goods have been dispatched.
Wearprint.com.au accepts no risk liability for any order delivered to a third party or left at a delivery location under courier authority.
6. Shipping Address & Delivery Authority
Shipping Address Requirements
All orders must be shipped to a valid physical address.The Supplier does not deliver to PO Box addresses under any circumstances.
Orders submitted with a PO Box address may be delayed, cancelled, or refunded at the Supplier’s discretion.
Authority to Leave (ATL)
Unless otherwise requested and confirmed in writing prior to dispatch, all orders are shipped under Authority to Leave (ATL).
This authorizes the courier to leave the parcel at the nominated delivery address without obtaining a signature.
Once an order has been marked as delivered by the courier, including delivery supported by tracking information and/or delivery photographs, the order shall be deemed fulfilled.
Signature on Delivery
If a signature on delivery is required, the Purchaser must notify the Supplier by email prior to dispatch to request this service.
Additional charges may apply for signature-required delivery, and such charges will be advised and paid before shipment.
Failure to request signature delivery prior to dispatch will result in the order being sent under Authority to Leave by default.
7. Chargebacks & Disputes
Customers are required to contact the Supplier directly to resolve any order, delivery, or service-related issues before initiating a chargeback or payment dispute with their bank or card provider.
If a chargeback is initiated for an order that has been successfully dispatched or delivered, the Supplier reserves the right to dispute the chargeback by providing proof of shipment, delivery confirmation, tracking records, and/or delivery photographs to the relevant financial institution or payment provider.
Unauthorized, premature, or unjustified chargebacks may be declined where sufficient evidence of order fulfilment is provided.
8. Customer Responsibility
It is the Purchaser’s responsibility to ensure that all contact details provided at the time of checkout are accurate, current, and actively monitored, including email inboxes and junk or spam folders.
Failure to contact the Supplier regarding delivery concerns, shipping delays, or order enquiries does not invalidate a fulfilled order where proof of dispatch or delivery is available.
The Purchaser acknowledges that shipping delays caused by courier networks, peak periods, weather conditions, or other circumstances beyond the Supplier’s control do not constitute grounds for a chargeback or automatic refund.