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Frequently Asked Questions

How to choose right size?
Sizing often varies brand to brand, so please check the
Size Guides for each brand to choose right size

Which “Add logo/decorations" method to choose for my ordered items?

We offer three process to add logo/decorations services. All these process are widely used for most garments and they are popular at different occasions:

  • Vinyl heat transfer: the best option for small order QTY, especially small quality with multi vivid colours
  • Embroidery: very popular for formal/office wear
  • Screen printing: best option for big quantity

Shipping time?

Shipping time will vary, depending on your location and the specific products ordered. Check our Shipping Policy for the details.

  • For blank garments or accessoires:  standard shipping time is around 7 working days and delivery can take longer for remote areas.
  • For garments with "Add Logo/decoriations" service: There is extra 1~7 working days depends on add logo method you choose and QTY your ordered.

Can I return my ordered items?

  • No refunds or exchanges can be made for incorrect choice of products or just a change of mind.
  • Returns or exchanges are valid only on items with defective or faulty manufacturing faults
  • Check our Returns Policy for the full return details.

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